Director of Corporate Communication

Role Overview

The Director of corporate communication is responsible for developing and leading Basware’s communications strategy and execution. They will support the executive leadership team as a communications advisor and strategist, working directly with supporting public relations, analyst/influencer relations, community relations and investor relations, thereby ensuring Basware is a thought leader in our business domain.

 

Responsibilities

 

  • Develop and coordinate the enterprise-wide corporate communications strategy.
  • Curate, architect and circulate centralized corporate content.
  • Implement key communications policies, protocols and guidelines.
  • Act as a corporate spokesperson.
  • Lead corporate media/public relations initiative, which is closely aligned with Analyst and Investor relations, including ensuring regulatory communications requirements are met.
  • Work with social media operations to develop corporate social media strategy and governance to drive the desired Social media impact (network growth, share of voice, sentiment, influence).
  • Oversee the selection of corporate communication agencies and manage these critical relationships.
  • Set measurable objectives for the communications function to drive the team’s performance.
  • Oversee communications measurement, including the design and operation of relevant dashboards and reports, utilising metrics such as media reach/frequency, number of impressions, share of voice, customer/prospect sentiment, awareness, engagement, paid vs. earned media placement.
  • Support internal communications/change management through strategy development and alignment with other departments.
  • Implement protocols and best practices in anticipation of crisis management

 

Key Performance Indicators

·       Contribution to 4 rolling quarter pipeline coverage.

·       Customer net promoter score.

·       Maintain positive brand sentiment and broaden reach.

·       Increase prospect and customer engagement with Basware Content.

 

Qualifications & Experience:

  • Extensive experience in corporate communications.
  • Proven ability to drive and implement change.
  • Strong planning, project management and operational skills.
  • Experience in B2B marketing and the IT industry is advantageous.
  • Fluent written and spoken Finnish and English.

 

Key attributes

  • Excellent communication and relationships skills with the ability to network, engage and influence at all levels.
  • International mindset - enjoy working with other cultures and globally distributed teams.
  • Highly collaborative, adaptable and thrives working in a fast-paced matrix environment.
  • Working well both independently and as part of a team.

Applications are reviewed on a rolling basis and position will be filled when the right person is found, so send your application as soon as possible!

 

At Basware you will be part of a profitably growing, dynamic and forward looking company. We have an open working atmosphere and great Basware spirit. We offer you competitive compensation aligned with your competencies and performance, a supportive team and an opportunity to build your career in an international environment that empowers you to succeed.

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